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NDITC

Technology strategy consultancy to help your business grow

How can Generative AI improve call centre metrics and customer satisfaction

Discover how Generative AI boosts call center metrics and enhances customer satisfaction by optimizing responses and reducing wait times.

11 June 2025 By NMD 0

The use of a well maintained prompt library is vital for achieving consistent results from GenAI. Prompts should be versioned like software and maintained and accessible to the appropriate user groups

Explore why maintaining a versioned prompt library is crucial for consistent GenAI outputs, ensuring prompts are updated and accessible to relevant users.

21 May 2025 By NMD Off

How is Agentic AI impoving software development through the improvement in quality of agile user stories

Agentic AI enhances software development by refining agile user stories, boosting quality and efficiency in project outcomes.

21 May 2025 By NMD Off

GenAI can be leveraged to optimise non-standard cloud service consumption and support FinOps

Explore how GenAI optimizes non-standard cloud services and enhances FinOps efficiency, reducing costs and improving resource management.

22 April 2025 By NMD Off

Migration of massive Oracle Databases for Data Warehouses requires the use of non-standard migration techniques when migrating to ADB on OCI including the use of Transportable Table Spaces.

Explore non-standard techniques like Transportable Tablespaces for migrating large Oracle Databases to ADB on OCI, ensuring efficient data transfer.

18 March 2025 By NMD Off

Generative AI can help with application rationalisation in an enterprise portfolio

Discover how generative AI streamlines application rationalization, optimizing enterprise portfolios for efficiency and innovation.

6 February 2025 By NMD Off

Thinking desktops – How AI powered Chip Sets are evolving the desktop

Evolution of AI-Powered Chipsets in Desktop Computing In the realm of desktop computing, the evolution of AI-powered chipsets marks a significant leap towards more intelligent, efficient, and capable systems. This transformation is not merely about…

17 January 2025 By NMD Off

Ensuring your Gen AI bot is responding with relevant information to authorised personel only

Ensure your Gen AI bot provides relevant responses to authorized personnel only, maintaining security and data integrity.

1 January 2025 By NMD Off

Leading brand coffee shops are using generative AI to drive in store sales by analysing customer movements and focal points

Transformative Success Stories How Leading Brands are Harnessing AI Explore the innovative ways coffee sector leaders are implementing generative AI to enhance customer engagement and boost sales. Our selection of case studies showcases transformative strategies…

27 December 2024 By NMD Off

Shifting Gears in the Cloud: How Generative AI Supercharges R-Lane Migration

Cloud migration is a journey, and like any journey, having a reliable roadmap and powerful tools can make all the difference. The R-Lane framework provides the map, categorizing applications by their complexity and ideal migration…

19 December 2024 By NMD Off

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